How Can We Help Today?
Whether you need guidance choosing the perfect massage chair, cold plunge, or game table, our team is ready to assist.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Larger items like massage chairs, cold plunges, and pool tables may require freight delivery, and our team will keep you informed every step of the way.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier details. If you have questions about your shipment status, send us a message and we will look into it right away.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your space, please review our Return Policy page for complete details on eligibility, condition requirements, and how to initiate a return.
Can I exchange an item for a different model?
We are happy to help you find the right fit. If you would like to exchange a massage chair, wine cooler, or game table for a different model, contact our team and we will walk you through the process based on our Return Policy.
How do I choose the right massage chair or cold plunge for my space?
Every lounge space is different. Share your room dimensions, intended use, and preferences with our team, and we will help you narrow down the options that complement your setup and lifestyle.
Do your pool tables and air hockey tables require assembly?
Assembly requirements vary by model. Each product listing includes details on what is needed. For larger game tables, we recommend reviewing the specifications before purchase, and our team can answer any setup questions you may have.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Timely Responses
Our team aims to reply to every inquiry within one business day so you are never left waiting.
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Your personal information is protected with industry-standard encryption at every step.
Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required. Owned and operated by Hot Spots Commerce, LLC.
30-Day Returns
Not the perfect fit for your space? Our 30-Day Returns policy is designed to give you confidence with every purchase.
